Hospitality Recycling Program Resources

Welcome to Clean the World's Hospitality Resource Page. Here you will find everything needed to maximize your impact as a hospitality partner along with answers to any questions that might arise along the way. If you do not yet have access to Clean the World's portal, please request access by clicking on the below button. Thank you for your partnership and for helping to save lives around the world with... you guessed it... soap!

Clean the World's Customer Portal

Delivering impact is easier than ever before!

Check out Clean the World’s customer portal where you can see impact reports, request shipping labels, learn about our exciting programs, and manage users and your profile.

The portal can easily display on any desktop or mobile device 24/7. Simply plug this URL: portal.eu.cleantheworld.org into your device and log-in to access your account.

Access Your Account


To access your account, input your user name and password. Your user name is the email you use to correspond with us. The initial password for your account will be emailed to you. We ask that you change your password immediately to ensure your account cannot be accessed by other properties. For questions or to have your password reset, please contact europe@cleantheworld.org.

Property access

The property name assigned to your account is listed in the dropdown menu. You might have more than one property assigned. Choose the property you would like to view from the dropdown menu.

order boxes

Box dashboard

The Box Dashboard screen is an easy way to order more boxes for your property. Use this tool any time, any place and on any device.

Order boxes

When you have only two Clean the World collection boxes remaining at your property, order another set of boxes through the portal. From the Box Dashboard screen, tap on the orange “Order Box” button and then tap the orange “Place Order” button on the following screen.

return boxes

Box dashboard

When your boxes are 100% full, start the return process easily through the portal. From the Box Dashboard screen, tap on the green “Return Box” button. Once you click that button, a member of our client team will be alerted to email you a shipping label and schedule your box pickup.

Return boxes

When your box is completely full of product, it’s time to ship it to Clean the World. Tie the liner in a knot and tape the box shut. Make sure the box is tightly sealed and that the tape is completely covering any opening. Tape the shipping label that was emailed by our Client Team to the box and place the box where your packages are normally picked up.

add bottles - upgrade

Box dashboard

You can upgrade your program to include the recycling of bottled amenities easily on the box dashboard screen.

Add bottles

On the box dashboard screen, tap the blue “Add Bottles” button. Tap the “Upgrade Now” button on the image that pops up. Fill in the required information, hit “next,” and a member of our Client Team will email you shortly to complete the billing process. You can start collecting plastic bathroom amenities from guest rooms, but please keep the soap and bottles in separate Clean the World boxes.

Manage USERS

Create new users

Now you can invite Team Members to use the portal! On the user management screen, you will be able to add Team Members and manage their information. You will also be able to view the invite status of your Team Members. You can view your users, admins, and inactive users.

Edit users

Made a mistake spelling someone’s name? Need a new admin to manage your users? You can now utilize our user edit feature. In this feature, you are able to send invites with full instructions on how to login, alter user information, promote a user to admin when necessary, and associate users to other properties (if you are responsible for managing multiple properties).

celebrate impact

Your impact

How many soap bars have you distributed year to date? Now it’s easy to get your impact totals. Check back often for updates!

Clean the World news

On the Impact Dashboard, you can get Clean the World’s global impact, access helpful videos, and hear about our upcoming programs. It’s a great way to stay in touch with Clean the World and see how your work is saving lives around the world.



Submitting a request for a new big box just got easier! Now from your mobile device you can take a photo of your big box and upload it right from the portal. You can accomplish this in 3 easy steps:

  1. Tap the “Upload” icon
  2. Take the photo and then
  3. Tap “Submit”. On a desktop, you will be able to upload a photo of the big box for approval by clicking the “Upload” icon and then attaching the big box photo.

Pick up

After your photo is approved, Clean the World will email you a copy of your Bill of Lading (BOL) that you will attach to the outside of the big box before it gets picked up.


To save time, we recommend you add the Clean the World Portal icon to the home screen of your mobile device. For instructions on how to properly add the Clean the World Portal icon to your home screen, please visit cleantheworld.org/portal-icon

Digital Welcome Kit

Impact Poster
Inspirational Poster 1
Inspirational Poster 2
Implementation Guide
Huddle Card (All Departments)
Huddle Card (Housekeeping only)

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If you have any questions or need further assistance, please visit our FAQ’s or email europe@cleantheworld.org.

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Thank you for making a difference in the lives of people in need of critical hygiene supplies!