How the Program Works at Manchester

The Global Hospitality Recycling Program is designed to fit into routines hotels already run. At Manchester, it works in six steps shared between the hotel team and Clean the World:

• Housekeeping
• Clean the World
• Radisson

1. 1HousekeepingStep 1: SeparateHousekeeping collects used bathroom amenity bottles separately from the rest of the room waste.
2. 2HousekeepingStep 2: FillThe bottles go into dedicated Clean the World collection boxes, kept apart from general waste.
3. 3HousekeepingStep 3: RequestWhen boxes are full, the team uses the Clean the World Customer Portal to request a collection and order replacement boxes.
4. 4Clean the WorldStep 4: CollectClean the World collects the full boxes from the hotel and weighs each collection.
5. 5Clean the WorldStep 5: RecordThe collection data is uploaded to the hotel's account, building a record of everything returned through the program.
6. 6RadissonStep 6: MonitorThe operations team oversees the process, and Radisson can follow the hotel's collections over time to support better-informed decisions.

The split of responsibilities is simple. Housekeeping handles the bottles where they leave guest rooms and manages boxes through the portal. Clean the World handles collection, weighing and recording. Radisson's operations team keeps the routine on track and can see how it is performing. Each team has one clear job, and that is what makes the routine repeatable.

For other hotels, this is the practical lesson. A collection record is only as consistent as the routine behind it. At Manchester, that routine sits with the teams best placed to keep it going, and the portal turns each collection into data the hotel can use.

A Year in Numbers

A Waste Stream That Can Inform Better Decisions

Before the program, this material had no separate place in the hotel's waste information. Now Radisson Manchester has a quantified view of its bathroom amenity material, recorded collection by collection and attributable to the property.

The pattern matters as much as the total. Seven collections spread across the year, on average roughly every two months, show a routine operating continuously rather than as a one-off effort.

That visibility is where better decisions start. A hotel that can see a waste stream can ask sharper questions about it:

• how collected volumes move with occupancy
• how amenity choices show up in what is collected
• whether collection arrangements match the rhythm of the property

For a Verified Net Zero hotel, that turns a small, easily overlooked stream into something the team can manage, explain and act on.

Why This Matters for Hotels Now

Manchester's results arrive at a moment when sustainability is shaping more guest decisions and reliable operational data is becoming more valuable.

Sustainability Matters to GuestsBooking.com's 2026 Travel & Sustainability Report draws on research with 32,500 travellers across 35 markets. It found that 85% say more sustainable travel is important or very important to them(3). Booking.com also reports that in 2025, travellers booked more than 100 million room nights on its platform at properties holding a third-party sustainability certification(3).

Verified Commitments Can Influence Booking DecisionsRadisson reports that its two operational Verified Net Zero hotels, in Manchester and Oslo, each register guest awareness scores above 70%. It also reports that about 20% of guests indicate they booked because of the hotel's Net Zero status(2). These figures reflect Radisson's overall Verified Net Zero commitment, of which amenity collection is one part.

Reliable Waste Data Remains a ChallengeCornell University's Hotel Sustainability Benchmarking Index 2025 was published in March 2026 using 2023 data. It introduced the benchmark's first waste index. Of 9,800 waste submissions, only about 4,500 passed validation for benchmarking(4). A dedicated, consistently recorded stream is one practical way to build more reliable waste data at property level.

A Clearer Baseline for the Years Ahead

The first year of records gives Radisson Manchester an initial baseline for the bathroom amenity material it collects through Clean the World. Its value grows with every reporting period that follows.

A defined collection record can help the team in three ways:

• review collected quantities period by period
• share specific, factual information with owners, corporate clients and guests
• bring evidence to amenity purchasing and collection decisions

Comparisons will be most useful when each period uses the same measurement boundaries and takes occupancy and collection timing into account. A lower collected weight on its own would not show that less waste was generated. It could reflect fewer guests, a change in amenity format or a collection falling just outside the period. Read in context, the record becomes a dependable reference point. For hotel groups, the same approach applied property by property gives each hotel its own record, with each reading its figures against its own size, occupancy and amenity choices.

The weights can also contribute to waste-related emissions calculations when combined with suitable treatment information and emission factors. For a closer look, read how bathroom amenity waste can support ESG reporting.

That is the lasting value of Manchester's first year: a consistent record that makes every future conversation about this waste stream better informed.